Yesterday was pretty much my first day working at Australia Zoo. The whole time was dedicated to introducing us to the operational side of the zoo, what to do, what not to do. It was fairly intense with a lot of information to absorb in one day but it was very useful knowledge none-the-less.
The parts I found most interesting were the health and safety, privacy and security aspects. I haven't been exposed to an organisation that was so much within the public eye before. So simple things like "don't point out visiting celebrities" I would never had considered.
The staff there seem like a happy crowd that will be good to work with. Plus there's a lot of variety in roles and personalities so there won't be any of that small business monotony to contend with. However, being a reasonably large organisation, it will be my best interest to stay away from any gossip/rumors that tend to breed in such environments.