Saturday, September 02, 2006

Praise!

I'd like to say a special thank you to Ben Johns for going out of his way to help solve a problem I had logging on to AccessPlus at the hotspot in Coolum (at the caravan park). He was especially patient, and talked me through several possible solutions on the telephone. When these didn't work he went to Coolum to check the hotspot was functioning properly, then even came to check out my laptop. I now have it working smoothly. After doing all this, I, for one, know a bit more about wireless networking, and I am sure Ben will have more answers when the same problem happens to someone else.

The hotspot is a great service, especially as I am able to get information I need while away on holiday.

Thanks for the initiative.
Gratefully
Deanna Ross
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